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Neuse River Networks’ Managed Services ONE Plan
manages your computer network so you don’t have to. ONE stands for the Only Needed Experts because with this plan we are the only experts you will need.
The ONE Plan is designed to keep your computer network running with proactive solutions at a fixed-monthly-rate.
The ONE Plan: Real-Time Monitoring Patch Management Asset Management Reporting Disk Defragmentation Ticketing
Real-Time Monitoring
Around the clock monitoring of each of your computer system’s memory, hard disk capacity, and processors allowing us to find problems before they occur.
Patch Management
We will remotely install and manage most of your Microsoft Windows and Office programs so you don’t have to.
Asset Management
Tracking of your hardware, software, and user security audits letting us know when each may need maintenance or to be replaced.
Reporting
Keeping you informed with reporting tools from daily to annually depending on the needs of your company.
Disk Defragmentation
Scheduled hard disk maintenance to help keep your computers and networks running fast.
Ticketing
Allow users and administrators to create and track trouble tickets.
Consult the User's Guide for information on using the wiki software.
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